Why I Exclusively Use Resideo and First Alert for My Customers

In a place like Grand Forks, where winters are harsh, homes are spread across a mix of historic neighborhoods and new developments, and families rely heavily on dependable systems, the quality of a security installation matters more than most people realize. Every alarm, every detector, every connected device I install becomes a reflection of my name — and in a community this size, word travels fast. That’s why I made the decision to exclusively use Resideo and First Alert products for every home and business I protect in the Grand Forks area.

This wasn’t a decision based on trends or marketing buzz. It came from years of working in real homes across Grand Forks, East Grand Forks, Thompson, and the surrounding Red River Valley — seeing firsthand what holds up through our climate, what fails under everyday use, and what actually keeps families safe.

First Alert has long been one of the most trusted names in fire safety nationwide, and independent research consistently ranks it as America’s most trusted smoke detector brand. That level of trust matters here, where older homes can have unique fire risks and newer homes often feature open‑concept layouts that require more accurate detection. Resideo, the company behind First Alert’s connected technology, has also been recognized as one of America’s most trusted companies. For a local dealer like me, that stability is essential. I can’t install products from companies that might disappear or stop supporting their platforms — not when my customers depend on these systems through long winters, summer storms, and everything in between.

One of the most common issues I see in Grand Forks homes is nuisance alarms. Cooking, steam from showers, or even dust from seasonal HVAC changes can trigger false alarms, and when that happens too often, people disable their detectors. That’s a dangerous situation in any home, but especially in older houses with aging wiring or in tightly sealed modern homes where fires can spread faster. First Alert’s Precision Detection technology was designed to solve this problem. It detects real fire events earlier while dramatically reducing false alarms — a combination that makes a real difference for families here.

But protection today goes beyond a siren. Many of my customers travel for work, spend weekends at the lake, or have kids coming and going. They want to know what’s happening at home even when they’re not there. Resideo and First Alert offer connected systems that send mobile alerts, allow remote silencing, monitor system health, and integrate with smart home platforms like Google Nest. Resideo’s Total Connect 2.0 platform ties intrusion, life safety, and environmental monitoring into one unified experience — something especially valuable in a region where frozen pipes and furnace failures are real concerns.

What really sets these brands apart is the ecosystem they’ve built. It’s not just smoke detectors or security panels — it’s a complete, scalable safety and security framework. Smoke and CO detection, water leak and freeze sensors, intrusion systems, cameras, and remote monitoring all work together seamlessly. That matters in Grand Forks homes, where a basement leak can turn into a major problem fast, or where a detached garage needs reliable monitoring through extreme temperatures.

Resideo’s deep roots in the professional security industry also make a difference. Their products are built for installers, not just retail shelves. That means stable platforms, reliable hardware, long‑term firmware support, and systems designed to be serviced years down the road. When Resideo acquired First Alert, it strengthened an already solid foundation by combining decades of life‑safety expertise with modern connected technology.

At the end of the day, my decision comes down to the people I serve. When I install a system in Grand Forks, I’m thinking about how it will perform through our winters, how it will handle our homes, and how it will protect families long after installation day. I’m thinking about the trust homeowners place in me — trust that’s earned over years of showing up, doing the job right, and standing behind the products I install.

By exclusively using Resideo and First Alert, I know I’m giving my customers technology that’s proven, reliable, and built to last. They get fewer nuisance alarms, better detection accuracy, smart connectivity, and a unified system that protects against fire, carbon monoxide, intrusion, and environmental threats. Most importantly, they get peace of mind — something every family in the Grand Forks area deserves.