Terms & Conditions

Introduction: Welcome to Stone’s Security Systems. These Terms explain the rules and expectations for using our website and working with our company. By visiting our site or requesting service from us, you agree to these Terms.

Use of Our Website: The information on this website is provided for general purposes. We do our best to keep everything accurate and up to date, but we may change or update content at any time. You agree not to misuse the site or attempt to interfere with its security or functionality.

Quotes & Estimates: All estimates are valid for 30 days. Pricing may change if equipment availability, manufacturer pricing, or site conditions change. Once a customer approves an estimate, pricing is locked in for that project. Any changes requested after approval may require an updated estimate.

Monitoring & Third‑Party Services: We partner with trusted third‑party providers for monitoring and certain system features. Monitoring services are provided by our professional monitoring partners. App features, notifications, and remote access depend on the manufacturer’s platform. We are not responsible for outages, delays, or service interruptions caused by third‑party providers. Customers must maintain working internet and power for their system to function properly.

Warranties: All installations include a 90‑day workmanship warranty. Equipment warranties follow the manufacturer’s terms and coverage periods. No security system can guarantee the prevention of theft, damage, or loss. Systems are designed to reduce risk, not eliminate it.

Customer Responsibilities: To keep your system working properly, customers agree to maintain reliable Wi‑Fi and internet service, maintain power to all devices, notify us promptly if something isn’t working correctly, test their system periodically, and keep contact information up to date for monitoring and emergency response.

Limitation of Liability: Stone’s Security Systems is not liable for losses related to burglary, fire, property damage, or system failure. Monitoring and notifications help reduce risk but cannot guarantee prevention or response outcomes. By using our services, you acknowledge these limitations.

Privacy: Our Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you agree to that policy.

Intellectual Property: All text, images, logos, and content on this website belong to Stone’s Security Systems. You may not copy, reproduce, or distribute any content without permission.

Changes to These Terms: We may update these Terms from time to time. Continued use of our website or services means you accept the updated Terms.

See our Privacy Policy for details on how we collect and user information: Terms & Conditions